Free delivery for orders £50 and over
Unfortunately we are currently having issues with payment methods, orders can be paid for over the phone via card while this issue is being dealt with. Sorry for any inconvenience 

All prices quoted on this web site show vat separately which is charged at the current rate prevailing.

Registered Address: Tameside Computers Ltd

Library Chambers, 48 Union Street, Hyde, Cheshire, United Kingdom, SK14 1ND
Registered Company Number: 10269471
VAT Number: 246116326

Most orders are despatched within 24 hours of receipt. If there is likely to be a delay we will inform you by e-mail immediately. Please inform us within 7 days if your order has not arrived so we can try and trace the delivery. We cannot refund any orders which go missing if we are not informed within 7 days of despatch.

Full information about  our delivery service is given in "Delivery Options"  at the top of our Home Page.

PAYMENT INFORMATION. Payments are processed for us either by WorldPay or PayPal. Your details are encrypted and processed on a separate secure payment page and further information is available on their web sites. We do not see your credit card details. WorldPay or PayPal will e-mail you a separate confirmation of your transaction.

Under the Consumer Protection (Distance Selling) regulations you have the right to a 14 day 'cooling off ' period during which time you may change your mind and return the goods. You must notify us by e-mail that you intend to return the goods and these should be returned unused and in their original condition to our address which appears at the end of this section. Goods should be sent at the customers expense and a receipt should be obtained from Royal Mail or the carrier in case they go astray or arrive damaged and you need to make a claim against them.

Items which have been ordered specially or have been cut to a special size may not be returned.

When the goods have been received at our address we will credit you the value of the goods less the original delivery charge.

If you have ordered the wrong product and want to exchange for another item this will be treated as two separate orders. The original postage will not be credited and there will be a new delivery charge for the second item unless we have previously negotiated another arrangement.

Paper Crafter Ltd, 29 Gwynant, Colwyn Bay, LL29 9NJ

If you receive the goods damaged please let us know immediately by telephone or e-mail. You will have the choice of a replacement or full refund, whichever you prefer. If we ask you to return the damaged goods we will refund in full any postage in doing so. Please retain goods and packaging as evidence to help us claim from the delivery service.

We take all reasonable precautions to make sure goods are addressed accurately and clearly before we despatch them but if you have entered an incorrect or incomplete delivery address, wrong post code etc, we cannot be held responsible if the goods go astray and any claims will not be entertained. Likewise, if we are asked to leave goods on a door step, in a shed or anywhere else apart from through a letter-box, it is entirely at the customers risk.

Our telephone number and e-mail address are at the top of our home page. If you wish to write to us or return any goods our full address is listed in this section above.

We are an internet business and do not have any shop premises or facilities for personal callers.

We will not send you any future communications unless you have subscribed and specifically asked us to do so. All the information we collect through our on-line order form will not be passed to any third party. If you have any queries about our privacy policy please ask us.